Terms and Conditions

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.

1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If consent has been given to receive text messages from Company’s name, messages may be received related to the following:
-Appointment reminders
-Follow-up messages

Example: Thank you for reaching out to Richmond Metropolitan Habitat for Humanity. We’ve received your inquiry and are working on a solution. Our team will update you within 24 hours.
For any further questions, feel free to reply or contact us at 804-232-7001.

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc.

4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
Opt-in to receive SMS messages from Richmond Metropolitan Habitat for Humanity can be done by filling out the Contact Us form on our website.

6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 804-232-7001.

Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8. Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy at https://richmondhabitat.org/privacy-policy.html and Terms and Conditions at https://richmondhabitat.org/terms-and-conditions.html.
Message frequency may vary.